Payment Policy
At Anupaws, we want your shopping experience to be as smooth and secure as possible — from browsing our premium dog collection to the final checkout.
💡 Quick Billing Summary:
- Accepted Currency: USD ($) only
- Payment Security: 100% Safe & Secure SSL Encryption (PCI-DSS Compliant)
- Hidden Fees: $0.00 (No hidden charges at checkout)
💳 1. Accepted Payment Methods
We offer a wide range of secure payment options:
Credit/Debit Cards:
- Visa, Mastercard, American Express, Discover, Diners Club
Digital Wallets:
- Shop Pay, Apple Pay, Google Pay, PayPal
Note: We do not accept cash on delivery (COD), personal checks, or bank transfers.
💵 2. Currency of Transactions
All prices and transactions are processed in USD (United States Dollars). If your card uses a different currency, conversion will be handled automatically by your card issuer.
💰 3. Payment Processing
When you place an order, your payment method is charged immediately for the full order amount including applicable taxes. Payment must be verified before your order is processed and shipped.
❌ 4. No Hidden Fees
We believe in 100% transparency:
- Shipping: Always free on all US orders
- Hidden Charges: None — ever
- Handling Fees: $0.00
🧾 5. Taxes
Applicable sales tax is automatically calculated based on your shipping address and displayed clearly at checkout before you finalize your purchase.
🔒 6. Payment Security & PCI Compliance
Your financial security is our highest priority. Anupaws does not store, collect, or process your credit card details directly.
- Our store is hosted on Shopify, certified Level 1 PCI-DSS compliant
- All transactions are encrypted using SSL technology and AES-256 encryption
- We never share your payment details with third parties
🔍 7. Billing & Shipping Address Verification
To protect against fraud, please ensure your billing address matches the address on file with your card issuer. Discrepancies may result in security holds or order cancellations. Our support team may contact you via email to verify your order if needed.
🏢 8. Contact Us
Questions about billing or a charge on your account?
- Email: support@anupaws.com
- Phone: +1 (307) 622-4785
- Address: Anurava Commerce LLC, 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States
- Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MT)